Troubleshooting
Generation issues
Generation seems stuck or takes too long
Generation seems stuck or takes too long
- Check your internet connection
- Try refreshing the page and generating again
- If using Max Mode, generation takes longer — this is expected
- Check your credit balance — generation stops if you have 0 credits
Generated result doesn't match my prompt
Generated result doesn't match my prompt
- Be more specific in your prompt (mention colors, layout, content explicitly)
- Use the Enhance button to improve your prompt before generating
- Upload reference images for visual guidance
- Enable Deep Design for more thoughtful results
Generated screen shows errors
Generated screen shows errors
- Try editing with AI: “Fix the errors on this page”
- Open the Sandbox Panel → Vite Logs to see specific error messages
- Use the Terminal tab to check console output
Sandbox issues
Sandbox not starting
Sandbox not starting
- Wait up to 30 seconds — sandbox startup can take time
- Refresh the page and try again
- Check if you have an active subscription or credits remaining
Preview shows blank or white screen
Preview shows blank or white screen
- Open Sandbox Panel → Vite Logs to check for build errors
- The AI may have introduced a syntax error — ask it to fix: “The page is blank, please fix any errors”
- Try clicking “Restart” in the terminal
Changes not appearing in preview
Changes not appearing in preview
- Hot-reload usually handles this automatically
- If stuck, ask the AI: “Restart the dev server”
- Open Terminal and run the restart command
Sandbox crashes repeatedly
Sandbox crashes repeatedly
- The auto-recovery system restarts crashed sandboxes
- If it keeps crashing, the code might have an infinite loop — ask AI to review and fix
- Check Vite Logs for out-of-memory errors
Deployment issues
Deployment fails
Deployment fails
- Check the error message in the Deploy panel
- Common cause: build errors in your code — fix them through AI chat first
- Try deploying again after fixing issues
Deployed app doesn't work correctly
Deployed app doesn't work correctly
- Check that your app works in the preview first
- Some features requiring server-side logic may not work in static deployments
- Ensure all API URLs are using production endpoints
Account & billing
Credits not refreshing
Credits not refreshing
- Monthly credits reset on your billing date
- Check Account Settings → Credits Information for your reset date
- Extra purchased credits don’t expire or reset
Can't log in
Can't log in
- Try resetting your password via the login page
- Clear browser cookies and try again
- Make sure you’re using the same login method (email, Google, etc.) you signed up with
Subscription not updating
Subscription not updating
- Payment processing can take a few minutes
- Refresh the page after completing checkout
- Contact support at info@seemodo.ai if the issue persists
GitHub integration
Can't connect to GitHub
Can't connect to GitHub
- Make sure you’ve authorized Seemodo on GitHub
- Check that you have the right permissions for the target organization
- Try disconnecting and reconnecting
Push/Pull fails
Push/Pull fails
- Check if there are merge conflicts
- Ensure the target branch exists
- Verify your GitHub token hasn’t expired
Seemodo Cloud
Cloud activation fails
Cloud activation fails
- Ensure you have an active sandbox running first
- Try closing and reopening the Cloud modal
- Check your internet connection
Database queries not working
Database queries not working
- Verify Seemodo Cloud is activated (cloud icon should be active)
- Check the SQL syntax in the database manager
- Ask the AI to debug: “The database query for users isn’t working”